Using Cisco Jabber for Windows With NVDA
Last Revised April, 2018

This Guide provides tips for using Cisco Jabber for Windows (Jabber) with NonVisual Desktop Access (NVDA) and this NVDA addon. This addon is designed to work with Cisco Jabber version 11.9 and NVDA versions 2018.1 and 2018.1.1. It may work with other software versions and/or with CUCILync, but this has not been tested.

Table of Contents

• Addon Features In Brief
• Tips For Using Jabber With NVDA and This Addon
• Known Issues
• Appendix A: Jabber Keyboard Shortcuts
• Appendix B: Useful NVDA Commands

Addon Features In Brief

This addon provides the following user commands, all of which appear in a "Cisco Jabber" category in NVDA's Preferences / Input Gestures screen:

• Ins+T is enhanced to provide more information, currently just information on alert windows when present.
• Ctrl+` and Ctrl+Shift+` cycle among Jabber alert windows when present.
• Ctrl+E and Ctrl+H move to edit (input) and history portions of a chat window.
• NVDA+Shift+V announces the Cisco Jabber version number.

This addon also provides the following features:

• Better ability to track focus as the user navigates through screens.
• Proper support for the Contacts tree.
• Proper support for the Contacts, Chats, etc. radio buttons on the main screen, including announcement of unread/missed event counts (badges).
• Support for Jabber dropdown (combo) boxes.
• Better reporting of checkbox state changes.
• Better naming of many fields.
• Better spoken NVDA+B dialog information in some screens.
• Basic support for navigating Cisco Jabber error reporting dialogs.

Tips For Using Jabber With NVDA and This Addon

This section provides tips for performing several common tasks in Jabber while using NVDA and this addon. This is not an exhaustive list of tasks nor a replacement for the Jabber user documentation.

Jabber provides a number of keyboard shortcuts for common tasks, such as answering and managing calls and chat messages. Refer to Appendix A, Jabber Keyboard Shortcuts, for a list. Refer to Appendix B, Useful NVDA Commands, for some useful NVDA commands to use with this application.

By default, Jabber starts calls with video enabled when possible. This feature can be turned off in the Video page in Options. Outgoing video can also be started and stopped manually by activating the Video button within the phone conversation window. The videio button is either labelled "Start my video" or "Stop my video" to indicate the current state of outgoing video. Note that the option and the button mentioned here affect only outgoing video; incoming video will remain active if the other party chooses to send it.

If Tab and Shift+Tab do not move out of a chat history area, use Ctrl+E to move focus to the chat input edit box and then Tab or Shift+Tab from there to other controls.

To check the current date on the Meetings page, use NVDA object navigation to move one object to the right of "Go to the previous day" or one object to the left of "Go to the next day."

To use the calendar obtained by pressing "View the calendar" on the Meetings page, press Tab until focus reaches the button that announces the currently selected date. On this button, use the following keys:

• Left and Right arrows to move by day of the week.
• Up and Down arrows to move by the same day of the week.
• To move by a month, use the Prior and Next buttons. alternatively, use PgUp or PgDn.
• When done, press Enter to commit the date change or Esc to close the calendar without making any changes.

Known Issues

Issues shown in this section may be fixed in future addon and/or application revisions but are not addressed as of this writing.

Several list controls in Jabber are currently not accessible via NVDA because they provide no accessibility information.

To use Combo Boxes in Jabber, first use the up and down Arrow keys to open the closed combo box. After the combo box is open, use the up and down arrow keys to select an item. Use the enter key to save the selected item and escape key to cancel the selection. The combo boxes in Recents and Voicemails are examples of this behaviour.

Appendix A: Jabber Keyboard Shortcuts

The following shortcuts are provided by Jabber itself and work with or without NVDA or this addon running. Note: This list was verified against Jabber 10.6. For a list of supported keystrokes in Jabber 11.9, refer to Keyboard Shortcuts in the User Guide For Cisco Jabber.

Appendix B: Useful NVDA Commands

The following commands are provided by NVDA and/or this NVDA addon and do not work without NVDA and this addon running.